Privacy Policy

Introduction

NES Electricals ("we," "our," "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, contact information including email address and phone number.
  • Demographic Information: Postcode, preferences, and interests.
  • Other Information: Relevant to customer surveys and/or offers.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Manage Services: We use your information to process orders and manage your account.
  • To Communicate with You: Your phone number and email will be used to inform you about the status of your order and for occasional promotions.
  • To Improve Our Services: We may use your information to improve our products and services.
  • For Marketing Purposes: We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting.
  • For Market Research: We may use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail.
  • To Customize Your Experience: We may use the information to customize the website according to your interests.

Security of Your Information

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Opt-Out: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • Change of Consent: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
  • Account Deactivation: At any time, you can ask us to deactivate your account and delete information about you.

Disclosure of Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Changes to This Privacy Policy

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: